Privacy policy
Last updated: September 13, 2026
This Privacy Policy describes how MoHoLife24 collects, uses, and shares personal information when you visit, use, interact with, or make a purchase from our online store.
Contact Information
For privacy-related questions or requests, contact:
MoHoLife24
info@moholife24.com
Information We Collect
Depending on how you interact with the store, we may collect information including:
- Name
- Email address
- Billing information
- Shipping information
- Contact information
- Order and transaction information
- Products purchased or viewed
- Shopping cart activity
- Customer service communications
- Information submitted through contact or newsletter forms
- IP address
- Device and browser information
- Website usage and interaction information
- Referral and session information
Payment information may be processed through Shopify and the payment providers available through Shopify Checkout rather than being directly stored by MoHoLife24.
How We Use Personal Information
We may use personal information to:
- Process and manage orders
- Arrange shipping and delivery
- Process returns, exchanges, and refunds
- Communicate regarding purchases and customer-service requests
- Operate and maintain the online store
- Detect or prevent fraudulent or unauthorized activity
- Improve website functionality and customer experience
- Understand store traffic and website usage
- Provide marketing communications when customers choose to receive them
- Meet applicable legal or regulatory requirements
Shopify
MoHoLife24's online store is powered by Shopify.
Shopify may process personal information as necessary to provide ecommerce, checkout, payment, security, fraud-prevention, analytics, hosting, and related platform services.
Shopify's processing of personal information is also governed by Shopify's own privacy practices.
Google Analytics
MoHoLife24 uses Google Analytics to understand how visitors use and interact with the website.
Google Analytics may collect information such as:
- Pages viewed
- Website interactions
- Device and browser information
- IP address and related technical information
- Referral information
- Approximate geographic information derived from technical data
- Session and website usage information
This information helps us understand website traffic and improve the store experience.
Where required by applicable law, analytics and other non-essential tracking technologies may be subject to customer consent or privacy settings.
Cookies and Similar Technologies
MoHoLife24 and its service providers may use cookies and similar technologies for purposes including:
- Shopping cart functionality
- Checkout operation
- Store security
- Customer preferences
- Website performance
- Analytics
- Fraud prevention
- Marketing functionality where applicable and permitted
Depending on applicable law and the visitor's location, customers may have choices regarding certain non-essential cookies or tracking technologies.
Service Providers
We may share personal information with service providers where reasonably necessary to operate the store and provide services to customers.
These may include providers involved in:
- Shopify ecommerce services
- Payment processing
- Shipping and fulfillment
- Website hosting and functionality
- Analytics
- Fraud prevention
- Customer communications
- Legal or regulatory compliance
We may also disclose information where required by law or where reasonably necessary to protect our rights, customers, or services.
Marketing Communications
Customers who voluntarily subscribe to marketing communications may receive product information, store updates, event information, or other promotional communications from MoHoLife24.
Customers may unsubscribe using the unsubscribe option included in applicable marketing communications.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, meet legal obligations, resolve disputes, and enforce applicable agreements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Your Privacy Rights
Depending on where you live, applicable privacy laws may provide rights regarding your personal information, including rights to request access, correction, deletion, or other actions relating to your information.
Privacy requests may be sent to:
We may need to verify your identity before completing certain requests.
Children's Privacy
The MoHoLife24 online store is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe a child has improperly provided personal information through the store, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable requirements.