Terms of service

Last updated: September 13, 2026

These Terms of Service govern your use of the MoHoLife24 website and purchases made through our online store.

By accessing or using the store or purchasing products from MoHoLife24, you agree to these Terms and the other policies made available through the store.

Store Information

MoHoLife24 operates an online store powered by Shopify.

For customer inquiries, contact:

MoHoLife24
info@moholife24.com

Products and Availability

MoHoLife24 offers apparel, stickers, accessories, drinkware, bags, and other community-inspired merchandise.

Product availability and inventory may change without notice.

Products that are out of stock may become unavailable for purchase until additional inventory becomes available.

Where an item is offered for preorder, the applicable product page will state its estimated shipping timeframe.

Product Information

We make reasonable efforts to display product descriptions, sizes, colors, images, prices, and other product information accurately.

Product colors and appearance may vary depending on a customer's device, screen, display settings, or other technical factors.

Prices

Product prices are displayed on the store and may be updated from time to time.

Applicable shipping charges and sales tax are calculated and displayed through checkout where applicable.

Orders

Placing an order through the store does not guarantee acceptance or fulfillment.

An order may be affected by inventory availability, payment authorization, fraud-prevention checks, incorrect customer information, or other legitimate processing requirements.

If an order cannot be processed, MoHoLife24 may contact the customer using the information provided with the order.

Payment

Payments are processed through the payment methods made available through Shopify Checkout.

Customers are responsible for providing complete and accurate payment, billing, shipping, and contact information.

Shipping

Orders are subject to the MoHoLife24 Shipping Policy.

In-stock orders are generally processed within 5–7 business days, excluding weekends and holidays.

Carrier transit time is additional and is not included in the 5–7 business-day processing timeframe.

Returns, Refunds, and Exchanges

Purchases are subject to the MoHoLife24 Returns & Refunds Policy.

Customers requesting a return must contact MoHoLife24 within 7 calendar days after delivery and receive authorization before sending merchandise back.

Returns must be approved by MoHoLife24 before merchandise is shipped back. Once a return request has been approved, customers will receive return instructions, including the applicable return address.

Please do not send merchandise to the business address, a USPS PO Box, or any other address without prior authorization from MoHoLife24. Unauthorized returns may not be accepted or processed.

Approved refunds are issued in accordance with the Returns & Refunds Policy.

Nothing in these Terms is intended to limit customer rights that cannot legally be excluded or restricted.

Intellectual Property

Unless otherwise stated, MoHoLife24 branding, logos, artwork, graphics, photographs, product designs, written content, and other original store materials are owned by or licensed to MoHoLife24.

Such materials may not be copied, reproduced, distributed, modified, sold, or commercially used without appropriate permission.

Acceptable Use

You may not use the MoHoLife24 website or services:

  • For unlawful or fraudulent purposes
  • To violate applicable laws or the rights of another person
  • To interfere with the security or operation of the website
  • To transmit viruses, malware, or harmful code
  • To attempt unauthorized access to accounts, systems, or data
  • To misuse store content or intellectual property
  • To submit false, misleading, or fraudulent order information

Third-Party Services

Certain store functions may be provided by third parties, including Shopify, payment providers, shipping providers, and analytics services.

Use of those services may also be subject to the applicable provider's terms and privacy practices.

Errors and Availability

We make reasonable efforts to maintain accurate store information but do not guarantee that the website will always operate without technical errors or interruptions.

We may correct errors and update store information where necessary.

Limitation of Liability

To the maximum extent permitted by applicable law, MoHoLife24 will not be liable for indirect, incidental, or consequential losses arising solely from use of the website where such liability may lawfully be limited.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

Changes to These Terms

MoHoLife24 may update these Terms from time to time to reflect changes to our services, store practices, or applicable requirements.

The current version will be made available through the store.

Contact

Questions regarding these Terms may be sent to:

MoHoLife24
info@moholife24.com